Measurement issues

Jana Lasser

TU Graz

Foundations of Computational Social Systems

Central principles of measurement

Adapted from Lazer et al. 2021: Meaningul measures of human society in the twenty-first century

Central principles of measurement

Adapted from Lazer et al. 2021: Meaningul measures of human society in the twenty-first century

Central principles of measurement

Adapted from Lazer et al. 2021: Meaningul measures of human society in the twenty-first century

Central principles of measurement

Adapted from Lazer et al. 2021: Meaningul measures of human society in the twenty-first century

Central principles of measurement

Adapted from Lazer et al. 2021: Meaningul measures of human society in the twenty-first century

Issues with measurement: Reflexivity

Imagine this poll is posted shortly before an election:

How would you expect voters of black to react to the poll?

How voters of red? How voters of green?

Issues with measurement: Reflexivity

Imagine this poll is posted shortly before an election:

Simon 1954: Bandwagon and Underdog Effects and the Possibility of Election Predictions

Reflexivity

Humans actively change the world they are observing by acting on the knowledge gained   →   self-fulfilling prophecy.

Measurements can distort the phenomena they are designed to measure.

Observer effects

Davis 1997: The Direction of Race of Interviewer Effects among African-Americans: Donning the Black Mask.

Observer effects

The olden days:

  • Behavioural data is collected via interviews.
  • The interviewer "observes" the interviewee.
  • The interviewee reacts to the gender, age and race of the interviewer.
  • Observer effects

    The olden days:

  • Behavioural data is collected via interviews.
  • The interviewer "observes" the interviewee.
  • The interviewee reacts to the gender, age and race of the interviewer.
  • What kind of observer effects can we encounter in digital data collection?

    Observer effects

    The olden days:

  • Behavioural data is collected via interviews.
  • The interviewer "observes" the interviewee.
  • The interviewee reacts to the gender, age and race of the interviewer.
  • What kind of observer effects can we encounter in digital data collection?

    Performative behaviour

    Obfuscation

    Self-censoring

    Observer effects

    What kind of observer effects can we encounter in digital data collection?

    Performative behaviour

    Obfuscation

    Self-censoring

    In which ways could the distribution of observer effects be systematically biased?

    Observer effects

    What kind of observer effects can we encounter in digital data collection?

    Performative behaviour

    Obfuscation

    Self-censoring

    In which ways could the distribution of observer effects be systematically biased?

    Number of followers

    Technical skills

    Political opinion

    Algorithmic confounding

    Systematic algorithmic biases
    Example: The performativity of networks

    Sudden changes in algorithms
    Example: Changes in a recommender system

    Algorithm "reflexivity"
    Example: The Parable of Google Flu

    Further reading: Wagner et al. 2021: Measuring algorithmically infused societies

    The ambiguity of human expressions

    Li et al. 2020: A brief history of risk.

    The ambiguity of human expressions

    Human language is drifting: Words might change meaning, become dog whistles and new words might be created.

    There are advances in automated sarcasm detection (see for example Hazarika et al. 2018) but detecting sarcasm, irony and hyperbole in text remains notoriously hard.

    The context of a text might completely change it's meaning.
    What contexts can you think of that are relevant for social media?

    The meaning of measures

    The meaning of measures

    Goal: measure a theoretical concept (infection risk, media consumption, physical activity, ...).

    To approximate the concept we need to extract meaning from the raw data available to us. We do this by constructing measures.

    There will be slippage between construct and concept.

    Constructs and even concepts will be unstable in space and time.

    Ways forward: Triangulating measures

    Garcia et al. 2021: Social media emotion macroscopes reflect emotional experiences in society at large.

    Ways forward: Linking data sources

    Hughes et al. 2021: Using Administrative Records and Survey Data to Construct Samples of Tweeters and Tweets.

    Ways forward: Updating models and measures

    Established constructs might have drastically changed and need to be updated to match current social realities (example: voter interview questionnaire).

    Many data sources offer continuous data streams. This gives the opportunity for continuous evaluation.

    Summary

  • Central principles of measurement
  • Issues with measurement

    → Reflexivity (self-fulfilling prophecy, observer effects)

    → Algorithmic confounding

    → Ambiguity

    → Slippage

    → Instability

  • Ways forward
  • Grand summary

  • The ethics of social media research

    → Weighing risks and benefits

    → Data sharing

    → Informed conset

  • Representation in Social media

    → Platforms/systems were not designed with research in mind

    → Out data sources suffer from many biases

    → Platforms and usage contexts change constantly

  • Measurement issues

    → Central principles of measurement

    → Issues with measurement (reflexivity, algorithmic confounding, ambiguity, slippage, instability)